NutraPlanner has a practitioner-controlled, per-client setting that hides every calorie and macro figure in that client's own portal. The client's plan generation, targets and the practitioner's clinical review keep running on full numbers. Standard eating-disorder nutrition therapy often moves clients onto exchange- or portion-based plans to take the focus off numbers, and software that keeps showing calories works against that. The same setting keeps the figures off the shared plan link the client is sent and off any printed plan for that client.
Why would a dietitian want to hide calories from a client at all?
For some clients the number itself is the clinical problem, independent of what the plan says to eat. Standard eating-disorder nutrition therapy commonly uses exchange-based or portion-based plans for this reason, describing meals in food groups and portions rather than kilocalories and grams.
A 2017 study of 105 people with diagnosed eating disorders found that about three-quarters had used MyFitnessPal, and 73% of those users said the app had at least somewhat contributed to their disorder; the more they felt it had contributed, the higher their eating-disorder symptom scores. For these clients the right number is none: the portal shows no figures until the treatment plan says otherwise.
What does turning off numbers actually change for the client?
One practitioner-controlled setting on a client's profile, applied everywhere that client sees their own data: their day's meals show what to eat without a kilocalorie or macro figure attached, the daily target display doesn't render at all, the week's history drops any numeric summary, and the client's own food-logging screen doesn't ask for or show macro fields either. The meal and the plan structure stay as they were: the food, the timing and the instructions are all still shown, without the figures.
That single setting, rather than a per-screen preference, is deliberate: a client-safety switch that only covers some of a portal is a switch a practitioner can forget to also flip elsewhere.
Does the plan stop being built around numbers underneath it?
No. The setting governs what a specific client sees, not what the practitioner works with. Plan generation, nutrient targets and the practitioner's own review of that same client's data all continue on full numbers. The practitioner keeps full clinical visibility, and switching a client's display setting doesn't require rebuilding their plan.
Can the client turn the numbers back on themselves?
No. Only the practitioner's account can change the setting, and the two directions are not treated the same way. Hiding numbers for a client applies immediately, with no extra step. Showing numbers again to a client who had them hidden requires an explicit confirmation prompt first. The asymmetry is intentional: removing a stimulus is the safe direction and stays frictionless; reintroducing one is the direction that can undo a safeguard, so it gets a deliberate pause instead of a plain switch flip.
How does this compare to how other practice-management platforms handle it?
As of August 2026, Healthie's own help documentation states plainly that its nutrient-tracking feature is binary for a given client: "if you have this feature turned on, clients will see calories," with no partial or per-figure hide available while tracking is on. Healthie advises practitioners to weigh whether to enable or disable the whole feature per client. Practice Better's published client-journal settings put "nutritional details" and "nutrient targets" under one combined control, as NutraPlanner's single setting also does.
NutraPlanner's version is a persistent per-client setting, not a switch that turns a feature off. It applies across the client's portal, shared plan links and printed plans at once, and un-hiding takes an extra confirmation step while hiding does not.
Frequently asked questions
Can a dietitian hide calories from just one client and not others?
Yes. The setting is per client, not an account-wide preference, so a practitioner can hide nutrition figures for one client on their caseload while other clients continue seeing full numbers.
Does hiding calories stop NutraPlanner from calculating them?
No. It is a display setting for a specific client's own portal, not a computation setting. Plan generation and nutrient targets keep working on full numbers behind it, and the practitioner's own view of that client's plan is unaffected.
Can a client turn calorie and macro display back on themselves?
No. Only the practitioner's account can change the setting. Hiding numbers takes effect immediately; reversing it requires the practitioner to confirm an explicit prompt, rather than a plain toggle, because that direction is the one that can undo a safeguard.
Is this the same as Healthie's eating-disorder setting?
No. Healthie's own documentation (as of August 2026) describes a single on/off switch for its whole nutrient-tracking feature per client, with calories visible to the client whenever tracking is on. NutraPlanner's setting is a persistent per-client control that applies across the client's portal, shared plan links and printed plans at once.
Does hiding nutrition numbers replace clinical judgment about eating-disorder care?
No. It is a product setting that removes a specific stimulus from a specific client's portal. Deciding whether, when, and for which clients to use it is a clinical decision for the treatment team.
References
- Healthie — Eating Disorder Providers: Setup Checklist (nutrient-tracking is on/off per client; calories visible whenever it is on)
- Practice Better — Managing Journal Settings for Clients (nutritional details and nutrient targets under one combined control)
- Levinson, Fewell & Brosof (2017), Eating Behaviors — calorie-tracking app use and self-reported disorder contribution in a diagnosed eating-disorder sample
- Eating Recovery Center — the food exchange system in eating-disorder treatment
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